Effective Date: September 25, 2020
To contact you. We may periodically send you information and promotional materials about our services, properties and products in which we believe you may be interested. If you want to stop receiving informational and promotional materials from us you can follow the unsubscribe instructions at the bottom of each email or contact us at firstname.lastname@example.org to fulfill requests submitted by you. If you request information or services from us, or if we receive your email address because someone you know has sent a property listing to you through the “Send to a Friend” feature on the Site, we may use the information provided about you to fulfill the applicable request. If we receive your email address because someone you know has sent a property listing to you through the “Send to a Friend” feature on the Site, we will not use your email address for any reason other than to send you the property listing, and any related message, that is sent to you by that person to perform market research. We may use and disclose information collected through the Site for market research purposes, for project planning or for development of prospect lists for our communities. In addition, we may use your information in an aggregate manner with the information of others and may use and disclose such statistical information in connection with
managing our business. To provide and manage the Site. We use the information we collect from and about users to measure and improve the services and features offered through the Site, to allow you to participate in contests or promotions, to enable you to communicate and share with other users, and to provide you with customer support and respond to inquiries.
Certain web pages on the Site may contain web beacons (also known as internet tags, pixel tags and clear GIFs). When you receive newsletters or promotional e-mail from us, or use the “Send to a Friend” feature on the Site, we may use web beacons, customized links or similar technologies to determine the date and time the e-mail was sent, whether the e-mail has been opened and which links you click in order to provide you with more focused communications and information.
St. Joe does not have access to or control over web beacons or cookies that third party websites may use. We are not responsible for the privacy practices or the content of these third-party websites. You are encouraged to review the privacy policies of the different websites you visit. In addition, some third-party advertising companies may provide a mechanism to opt-out of their technology. For more information about the opt-out process, you may visit the Network Advertising Initiative website, available at: http://www.networkadvertising.org/managing/opt_out.asp. In addition, your browser may allow you to adjust your browser settings so that “do not track” requests are sent to the websites that you visit. However, St. Joe will not disable tracking technology that may be active on the Site in response to any “do not track” requests that we receive from your browser.
California Consumer Privacy Act
California consumers have the right to direct a business not to sell their personal information to others. We may participate in joint marketing programs that involve sharing personal information about customers and prospective customers with home builders, and other business partners that work with us, we believe may be of interest to our customers or complement our products and services. We do not consider these cooperative marketing arrangements to be a sale of your personal information, although we may receive reciprocal services or customer information as part of these arrangements.
In the preceding twelve months, we are not aware of any sales of personal information for monetary or other consideration and have no present plans to do so.
California consumers have the right to request any of the following information from us about personal information collected about the consumer or the consumer’s household during the last 12 months (“Right to Know”):
The process by which we verify and respond to your requests is explained below under “How to Make a Verifiable California Consumer Request” and “How We Will Respond to a California Consumer Request.”
California consumers have the right to request that we delete any personal information about the consumer which we have collected from you, subject to a range of exclusions permitted by law (“Right to Delete”). For example, we are
not required to delete personal information if it is necessary to complete a transaction, reasonably used for an ongoing business relationship, or used internally in a lawful manner that is compatible with the context in which the consumer provided the information.
Once we receive a request for deletion, and separately confirm that request, we will take reasonable steps to verify the identity and authority of the person submitting the request. If the Right to Delete request is confirmed and verified, we will delete the personal information from our records (and direct our service providers to do the same without any liability for such service providers failure to delete), unless an exclusion applies. If we are unable to fulfill all or part of your request, we will let you know why (for example, if we have a permitted reason to retain certain information if the identity of the requesting person cannot be verified).
The process by which we verify and respond to Right to Delete requests is described below under “How to Make a Verifiable California Consumer Request” and “How We Will Respond to a California Consumer Request.”
California consumers have the right to designate an authorized agent to act on their behalf to submit a Right to Know or Right to Delete request, or a request to opt-out from our sale of their personal information (if applicable). An authorized agent may be a natural person or a business entity registered with the Secretary of State. An authorized agent must also submit to us written proof of their authorization to act on the consumer’s behalf.
California consumers may submit a request to exercise any of their rights described above using any of the following methods:
Please note that in order for a request to be verifiable (including verification of your identity and your California residency), you may be required to confirm information that we have on file for you; including e-mail address, phone number, full name, address and other personal information. We reserve the right to deny a consumer request if the identity or authority of the requesting party cannot be confirmed.
We will confirm receipt of a Right to Know or Right to Delete request within 10 days and may request additional information necessary to verify that you are permitted to make the request. We will endeavor to respond to a verifiable consumer request within 45 days of receiving it, subject to delays and exclusions permitted by law. If we require more time to respond, we will let you know the reason why and extension period in writing. Please provide either your e-mail address or U.S. Postal address, at your option, so that we may communicate with you.
For a Right to Know request, our response will cover the 12 month period preceding our receipt of the request. If we cannot comply with all or part of your request, we will explain the reasons why. For data portability requests, we will select a format to provide your personal information that is useable and should allow you to transmit the information readily from one entity to another entity.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or clearly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against a California consumer for exercising any of the rights described in this section. This means that except as legally permitted we will not:
We are permitted to offer certain financial or service incentives to encourage consumers to provide certain financial information. If we offer a financial or service benefit program to you, we will provide a written description of the material terms of the program to you in a written Notice of Financial Incentive, and you will only be enrolled as a participant if you affirmatively opt-in to the program. You may revoke your opt-in consent at any time. The Notice of Financial Incentive will explain the process for opting-in to participate and withdrawing from the program (opting-out).
If you are a resident of the European Union, we will process your personal information in compliance with the EU General Data Protection Regulation (“GDPR”). For information submitted, we are the data controller, as defined under GDPR. In accordance with GDPR, as a data subject you will be accorded with any applicable rights, which may include the following: