You may request service for your home by simply calling our Warranty Service Department Monday through Friday, from 8 a.m. until 5 p.m. at 850-216-4006. In case of an emergency, please call the emergency service number at 850-216-4006. Please be aware that in some instances the Home Warranty Documents may require the warranty service request to be in written form.
 

Our Warranty Team is backed by the 2-10 Home Buyers Warranty Program, the nation’s largest and most well known new home warranty company.  For over 24 years, 2-10 Home Buyers Warranty (2-10 HBW) has partnered with builders providing the most reliable warranty protection.  As the country’s leading new home warranty company, 2-10 Home Buyers Warranty offers the best in coverage and protection. Included are:

• 10 years of third-party, insurance-backed, structural defect coverage for load-bearing components
• Three years of roof systems coverage against roof leaks
• Two years of systems surety coverage against defects in wiring, piping and ductwork in electrical, plumbing, heating, cooling, ventilating and mechanical systems
• One year of surety coverage against defects in workmanship and materials
• The Warranty becomes effective immediately on the day of closing
• Arbitration process helps to resolve differences

• Over 24 years of warranty experience covering more than 1.25 million new and pre-owned homes
• 15,000 builder members in 48 states
• A commitment to service, with more than 650 employees nationwide, 10 risk management experts, 1050 construction inspectors and more than 4200 approved building departments
• Strong insurance backing from national and international insurance companies

* This web page is a general overview; please consult your Home Warranty Document for specific details, requirements, and coverage terms.