New Home Warranty Information


Please submit any warranty claims in writing to the Warranty Claims Center. Please include your contact information and a brief statement regarding the item you are reporting.

Mailing Address
Warranty Claims Center
213 Spalding Way
Deland, FL 32724

Fax number 386-822-4470
Email: warranty@joe.com

All Northwest Florida Properties: warranty.NWFlorida@joe.com
Artisan Park: warranty.artisanpark@joe.com
Victoria Park: warranty.victoriapark@joe.com
Jacksonville: warranty.jacksonville@joe.com
Paseos: warranty.paseos@joe.com
Rivercrest: warranty.rivercrest@joe.com
SouthWood: warranty.southwood@joe.com

Warranty Manager: randy.mackie@joe.com